Shipping Policy
We offer UPS and Australia Post as our shipping methods. Our Standard shipping method is generally shipped from our warehouse, normally within 2 business days from the receipt of your order
UPS Shipping:
UPS shipping options are billed at actual UPS rates plus a small fee for packaging and handling.
Estimated Shipping Transit Times:
Standard Shipping: 3-7 Business Days
UPS Ground: 1-5 Business Days
*Please allow 24 hours for us to process your order.
Customs and Brokerage Fees:
Customs departments of other countries may charge extra fees or tariffs for international shipments. Such fees are variable and you should contact your country’s customs department to see if you will need to pay any additional fees to claim your shipment. Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.
Returns
Return Policy:
We will authorize returns for unused products with a return authorization approval number. Please do not attempt to return anything without contacting Sexy Adult Shop first. Returns are subject to a 20% restocking fee. If you receive a defective product we will gladly replace it within 30 days of sale.
For authorization, contact admin@sexyadultstore.com.au referencing your order number.